Taking Actions
Types of Actions
Assigning Deals
Example: “Assign the Acme deal to Julia”
Response: “Assigned to Julia. Follow-up set for 10:00 AM tomorrow.”
Creating Tasks
Example: “Create a follow-up for the Siemens deal tomorrow at 2 PM”
Response: “Task created: Follow-up on Siemens deal - Tomorrow at 2:00 PM”
Sending Notifications
Example: “Notify Julia about the new Acme deal”
Response: “Notification sent to Julia on Slack.”
Updating Status
Example: “Move the Acme deal to negotiation stage”
Response: “Updated: Acme deal moved to Negotiation stage.”
Combining Actions
You can combine multiple actions in one request:
Example: “Assign the Acme deal to Julia and notify her manager”
Response: “Completed:
- Assigned Acme deal to Julia
- Notification sent to Manager”
Action Confirmations
Every action provides confirmation in the chat:
- Success: “Assigned to Julia. Follow-up set for 10:00 AM tomorrow.”
- Error: “Unable to assign deal: Julia is not available. Would you like to assign to someone else?”
Best Practices
Be Specific
Good:
- “Show me deals over $50K in the EMEA region that haven’t been updated in 7 days”
- “Assign the Acme deal ($150K) to Julia Martinez”
Less Effective:
- “Show me some deals”
- “Assign that deal”
Use Business Terminology
Worqlo understands:
- Pipeline, deals, reps, win rate
- Your organization’s specific terms
- Stage names, regions, products
Ask Follow-ups
Build on previous answers:
- “Show me more details about that deal”
- “Who owns those deals?”
- “Compare that to last month”
- “Now notify Julia about the assignment”
- “Create a follow-up task for that deal”
Verify Before Acting
For important actions, ask for details first:
- “Show me the Acme deal details before I assign it”
- “What’s the current status before I update it?”
Workflow Optimization
Start with Insights, Then Act
- Ask questions to understand the situation
- Review the insights in the chat
- Take actions based on information
Review Conversation History
- Scroll up to see previous conversations
- Reference past insights and actions
- Build on previous discussions
Use Integrations
- Check the Integrations dropdown to see connected data sources
- Understand which systems Worqlo can access
- Ask questions about data from specific integrations
Example Conversations
Conversation 1: Pipeline Analysis
You: “What’s our current pipeline?”
Worqlo: “Your total pipeline is $2.4M across 45 deals. Breakdown by stage:
- Discovery: $800K (12 deals)
- Negotiation: $1.2M (18 deals)
- Proposal: $400K (15 deals)”
You: “Show me the deals in negotiation”
Worqlo: [Returns list of deals in negotiation stage]
Conversation 2: Taking Action on At-Risk Deals
You: “Show me deals at risk”
Worqlo: “Found 5 deals that may be at risk:
- Acme Corp - $150K - No activity in 14 days
- TechStart Inc - $80K - Stage unchanged for 21 days …”
You: “Assign the first one to Julia”
Worqlo: “Assigned Acme Corp deal ($150K) to Julia Martinez. Follow-up set for tomorrow at 10:00 AM.”
Security
- Understand your permissions
- Verify before taking important actions
- All actions are logged in audit trails
Getting Help
Ask Worqlo for assistance:
- “How do I ask about pipeline?”
- “What questions can I ask?”
- “Show me examples of actions”